Custom Code

Notify your clients automatically of any task updates

Inform your customers automatically when you send them new toner or when you detect a printer failure and take care of it.

Automatic email notifications

When you receive a maintenance service request or low toner alert from the printer, you get a new event on your task list. By changing the status of that event, your customer will automatically receive a preset email informing him of the status.

Status notification: In process

When the status is set to "in process", the customer will receive an email informing them that we are taking care of the maintenance request or the toner alarm.

Status notification: Done

When the status is set to "done", the customer will receive an email informing him that the new toner is on the way and will receive it in a couple of days.

Customization

Email templates are personalized with your logo and text, so your customers know that your company is keeping them informed.