Category: cost saving

Printer management: Where are you losing money?

00Automatic Meter Reading, Business efficiency, cost saving, Meter Readers, printer costs, Printer DealerTags: , , , ,

If I told you that your company is probably

losing more than $ 2,300 every month

managing printers, MDF and photocopiers.

Find attached a cost study of manual printer management including some hidden costs that you probably havent thougth about.

Costs of managing printers manually

Printer Meter readings

When you call your customers every month to ask for the printer meter readings.
Even if you send them an e-mail and wait for them to respond with the printer counters.
You are loosing money.

More than $ 1,000 per month.

Calculation for 1000 printers.
5 minutes per call (including also missed calls and re-tries)
5,000 minutes = 83h / month
Cost per month :$1,000 at $12/h – $1,800 at $ 21/h€

Enter meters into your ERP

When you have collected all the meter readings, you probably also enter all the data into your billing software manually.

More than $ 300 per month.

At 1.5 minutes per meter reading entered
1,500 minutes = 25h / month
Cost per month :$300 at $12/h – $ 525 at $ 21/h

Management of toner orders

When your customers call you to order toner, you need at least one person on the phone to manage toner orders.
Most probably some of them are urgent because they didn’t call beforehand, they just called when the printer stoped.

More than $ 1000 per month.

To manage 500 toner orders by phone per month (Average according to the AMR statistical study) At 5 minutes per order.
2,500 minutes = 41h / month
Cost per month :$500 at $12/h – $ 861 at $ 21/h

Urgent toner shipment of 1 for every 10 toner orders.
50 orders at $ 10 = $ 500 per month.

Stock toner in customers

To offer a good service you probably leave a spare toner cartridge in stock on each client.
At least some of them are out of control, hidden at some cabinet in their office.
If its a color printer that means 4 cartridges instead of 1.

More than $ 100K of tied-up capital.

If 50% are monochrome printers with an average cost per cartridge of $ 85. If the other 50% are color printers and have an average cost of $ 300 per 4 cartridges
500 x $ 85 = $ 42,500 of tied-up capital.
500 x 300 $ = $ 150,000 of tied-up capital.
Total $ 192,500 of tied-up capital.
Even if it’s only a fraction of this money, it’s a lot of of tied-up capital for nothing.

Manage tickets by phone

Your customer call you when they have an issue with their printers.
More often that not, your field technicians go on the run to fix a urgent printer breakdown.
Due to the lack of first hand information sometimes they have to return to close the ticket.

Incalculable

Cost of telephone attention.
Organization cost to cover emergencies and re-arrange scheduled maintenance.
Extra cost due to lack of precise information of the printer error.

Save more than $ 2,000 / Month by automating your printer management.

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Ghost prints: when counter stands still and toner is consumed.

00Automatic Meter Reading, Business efficiency, cost saving, efficiency, How to, Post, printer costs, Printer Dealer, TonerTags: , , , , , , , , , , ,

ghost

Are you in the MPS cost per copy business?

Then, you may have some experience about ghooost printing. It happens specially in color laser printers, when customer decides not to print in color mode in order to save some money. What happens is that every time the printer is turned on and some times also during the working day, the printer itself runs a so called “calibrating process”. More info

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Toner life cycle:Re-use or recycle?

00Automatic Meter Reading, Canon, cost saving, efficiency, Patent, Patents infringement, Post, printer costs, Toner, UncategorizedTags: , , , , ,

After attending to the RT Imaging summit in Barcelona I found out something interesting that I like to share with you.

toner_recycling

Users have 3 main choices:

OEM.
  • Buy a new original toner from OEM supplier ( aka Canon, HP, Ricoh, Samsung…) When toner is empty send it to a recycling program back to the OEM supplier. OEM’s will recycle them, aka turn them into plastic and powder. End of story.
  • OEM try to get as much empties as they can so they don’t go into the remanufacturing business. Remember that consumables is the core business of printer manufacturers.
  • OEM also fight against manufacturers of compatible toner supplies defending their intellectual property (aka Canon and HP lawsuits)
  • OEM have a 90% of market share of color toner cartridges.
Compatibles
  • Buy compatible toner for a much lower price.
  • Quality is not an issue in BW printing, color printing is another thing, although is getting better.
  • Due to the recent patent infringement prosecution specially by Canon en HP, this is not a 100% safe path, legally talking.
  • Some compatible toner manufacturers claim to have bigger page yield although is not clear where some printers recognize it.
Re-manufactured
  • Buy a remanufactured toner cartridge and send the old one to the supplier to re use it again. Keep going on and on….
  • The green label is the nicest part of this option. Why throw away when you can reuse it?
  • Printing quality may be an issue here.
  • Price is obviously a corner stone here.
  • Some re-manufacturers will pay end user as much as 5€ for an old toner cartridge.

toner_recy_quad

Notice this is just an overview of the market. If you have any comment or want yo add anything, go head and use our social media.

 

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Why your field service techs will love AMR MPS software?

10Automatic Meter Reading, Business efficiency, cost saving, efficiency, new technology, Post, Printer Dealer, UncategorizedTags: , , , , , , ,

How would your field service like to have more information about every single printer. Your field service technicians will love to have extra information before they leave the office.

Check out some of the benefits from using AMR software:

benefits for Field service

More info

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What else can you sell to your customers? 3 real examples you can use.

00Business efficiency, cost saving, How to, new technology, Post, Printer Dealer, Tech SupportTags: , , , , , , ,

Did you know that you can give away free software and make money out of it?

What else can you sell to your customers
How to increase your turnover by selling other services and products to your customers.
Imaging business is not about hardware anymore, you need to be creative to add more value to your customers.
How you do that ?  Here come 3 real examples you can use to get started: More info

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Does your printer needs ink transfusion? what about 1/2 liter?

00Automatic Meter Reading, Business efficiency, cost saving, efficiency, new technology, Post, printer costs, Printer Dealer, UncategorizedTags: , , , , , , , ,

Yes, there is a company called ink bags that supplies ink for your inkjet printer in bags like the ones used for blood. Yes it’s like a never ending cartridge. Instead of refilling the ink cartridge itself, they attach one bag for each color into a black box next to the printer.

blood bags printer ink refill

The system is not a as fancy (see video below) as the original ink cartridges embedded into the printer but they claim to save, around 50% if you do  the math, over the original HP cartridges. The fact is that this ink bag refilling system makes sense because they feed the new HP OfficeJet Pro-X with PageWide Technology. More info

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Save 24% ink simply by switching fonts.

00Business efficiency, cost saving, efficiency, printer costs, TonerTags: , , , , , ,

Study made by a 14 years old student of Dorseyville Middle School, Pittsburgh, PA (USA)

coverage study by font

Suvir Mirchandani and his teacher Peter Pinko studied the printing cost for ink at their school and the impact it has in the ecosystem.

They made a long and precise study of the coverage of most used fonts as well as some  alternative fonts with less coverage. Studying proportionally the letters that they used more, they came up with a stunning result of 24% saving in ink usage. That was $21.000 per year of savings for their school. The font they came up with it’s a very readable and nice one: Garamond. It seems a good idea to me, at least to explore different fonts in order to save that extra money. There is nothing to lose.

Have a look at the whole study here

Update:

The study goes further: Suvir Mirchandani want to help US government save $400 millions in ink. Same principal applies : swap font type. read more

 

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